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Senior Hardware Tech/AMX Programmer - TS/SCI Required

Clearance Requirement:  Active TS/SCI security clearance required.  (CI Poly preferred)

Looking for a highly qualified professional that has senior level experience in with audio/visual equipment and AMX programming. Must be able to work independently and be able to work quickly and efficiently. 

Role & Responsibilities: 

  • Troubleshoot AMX issues with AMX touch panel and AMX boxes.
  • Resolve simple to complex issues with AMX touch panels and AMX boxes.
  • Understand and be able to refresh/reset/return AMX software to either it's original installed settings or to the modified settings achieved through either an upgrade or change in equipment configuration.
  • Understand and be able to remotely describe AMX issues to a more senior AMX programmer and to follow verbal instructions towards resolution.
  • Understand and be able to describe visible system performance to a more senior AMX programmer.
  • Be able to perform AMX system upgrades, as required.
  • Be able to perform routine AV troubleshooting, maintenance and operations when not engaged in the above AMX specific tasks.
  • Senior level AMX programming capabilities
  • Conducts hardware maintenance and installations on equipment
  • Undertakes system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
  • Installs and incorporates new releases, updates, or other changes to COTS (Commercial off the shelf) hardware and software (diagnostics failures or potential failure predictions)
  • Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
  • Coordinate maintenance of AV equipment
  • Plans, executes, and provides recommendations for preventative maintenance
  • Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
  • Provides technical assistance to responding field service personnel

Education and Experience:

  • High School Diploma/GED and 10 years of relevant experience
  • Associates Degree and 8 years of relevant experience
  • Bachelors Degree and 6 years of relevant experience
  • Masters Degree and 4 years of relevant experience
  • PhD and 2 years of relevant experience
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